Spa Etiquette

Make a date with your wellbeing

 

Booking

Please note that the spa requires a credit card number on file upon booking any treatment and with this you are agreeing to our cancellation policy. Any specials offered may not be combined with any other package or special.

Cancellation Policy

Cancellations within 24 hours of scheduled appointment are subject to a $50.00 fee. No shows are subject to pay the full treatment fee.

Gift Certificates

No returns on gift certificates. Gift certificates will be cancelled for on-day cancellations and no shows.

Arrival Time

To make the most of your therapy, please arrive 15 minutes prior to your scheduled appointment.

Late Arrivals

In the event that you are running late, we will do our best to give you your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Preparing for your Treatment

For the ladies, no preparation is necessary. Simply arrive at Qi Spa, and enjoy!

For the gentlemen, we recommend shaving 1 day prior to having a facial, for maximum comfort and benefit to the skin.

Your Comfort

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.

Please let your therapist know if there is any way that they can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels.

We appreciate your feedback.

Mobile Phone Policy

To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.

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  • Manicure Monday with some very cute polka dot accents to a classic red nail

    qispa: "Manicure Monday with some very cute polka dot accents to a classic red nail"
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  • Escaping the minus 13 weather? Don’t forget your sunscreen! Grab yours before you jump on a plane ✈️

    qispa: "Escaping the minus 13 weather? Don’t forget your sunscreen! Grab yours before you jump on a plane ✈️"
    19
    8
  • Is after we break out from sleeping with our makeup on. Need as easy skin care routine? Come in and we will set you up

    qispa: "Is after we break out from sleeping with our makeup on. Need as easy skin care routine? Come in and we will set you up"
    22
    9
  • Starting 2020 off right with effortless texture and @kevin.murphy.australia

    qispa: "Starting 2020 off right with effortless texture and @kevin.murphy.australia"
    20
    11
  • Good skin takes time, but there are things that will make pretty immediate results! Call us to book your customized facial

    qispa: "Good skin takes time, but there are things that will make pretty immediate results! Call us to book your customized facial"
    20
    11
  • 2020 mantra

    qispa: "2020 mantra"
    23
    7
  • Then it’s probably the wrong skin care 🤷🏻‍♀️ call us

    qispa: "Then it’s probably the wrong skin care 🤷🏻‍♀️ call us"
    25
    6
  • Pls discuss

    qispa: "Pls discuss"
    20
    9
  • Swipe right to find out what @eminenceorganics product you can find paracress in

    qispa: "Swipe right to find out what @eminenceorganics product you can find paracress in"
    18
    9
  • 2020 is the year of Palm Springs 🌴 a pre shampoo mask from @randco that will repair the damage that 2019 inflicted

    qispa: "2020 is the year of Palm Springs 🌴 a pre shampoo mask from @randco that will repair the damage that 2019 inflicted"
    22
    9