Spa Etiquette

Make a date with your wellbeing

 

Booking

Please note that the spa requires a credit card number on file upon booking any treatment and with this you are agreeing to our cancellation policy. Any specials offered may not be combined with any other package or special.

Cancellation Policy

Cancellations within 24 hours of scheduled appointment are subject to a $50.00 fee. No shows are subject to pay the full treatment fee.

Arrival Time

To make the most of your therapy, please arrive 15 minutes prior to your scheduled appointment.

Late Arrivals

In the event that you are running late, we will do our best to give you your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Preparing for your Treatment

For the ladies, no preparation is necessary. Simply arrive at Qi Spa, and enjoy!

For the gentlemen, we recommend shaving 1 day prior to having a facial, for maximum comfort and benefit to the skin.

Your Comfort

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.

Please let your therapist know if there is any way that they can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels.

We appreciate your feedback.

Mobile Phone Policy

To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.

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  • Enough said

    qispa: "Enough said"
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  • Dog days of summer 🌞 what better way to spend your summer then relaxing at the spa?

    qispa: "Dog days of summer 🌞 what better way to spend your summer then relaxing at the spa?"
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    1
  • Because we ALL need a little relaxation juice 🥤 get yours at the spa- we’ve got every flavour!

    qispa: "Because we ALL need a little relaxation juice 🥤 get yours at the spa- we’ve got every flavour!"
    19
    3
  • 🔥 humidity hell got your hair and you down? 🔥 come grab what @refinery29 says will save it! @randco

    qispa: "🔥 humidity hell got your hair and you down? 🔥 come grab what @refinery29 says will save it! @randco"
    13
    1
  • Not you? Why not? While we don’t pour champagne in your feet we do use @eminenceorganics champagne 🍾 scrub

    qispa: "Not you? Why not? While we don’t pour champagne in your feet we do use @eminenceorganics champagne 🍾 scrub"
    19
    1
  • Have you jumped on the #neonnails trend?

    qispa: "Have you jumped on the #neonnails trend?"
    20
    2
  • #sugarscrub made by yours truly 💚 🔅Izzy’s favourite is “orange rose” 🔅Chauzine’s favourite is “coconut lime” Come and find out what your favourite scent is!

    qispa: "#sugarscrub made by yours truly 💚 🔅Izzy’s favourite is “orange rose” 🔅Chauzine’s favourite is “coconut lime”
Come and find out what your favourite scent is!"
    23
    1
  • Keeping your body smooth all over! Why exfoliate? Improve appearance of skin, remove dead skin cells and improve circulation

    qispa: "Keeping your body smooth all over! Why exfoliate? Improve appearance of skin, remove dead skin cells and improve circulation"
    19
    1
  • Actually go for facials? Call us ☎️

    qispa: "Actually go for facials? Call us ☎️"
    18
    5
  • Want a customized facial for $100? Check your email 📧 you’ve got mail

    qispa: "Want a customized facial for $100? Check your email 📧 you’ve got mail"
    21
    1