Spa Etiquette

Make a date with your wellbeing

 

Booking

Please note that the spa requires a credit card number on file upon booking any treatment and with this you are agreeing to our cancellation policy. Any specials offered may not be combined with any other package or special.

Cancellation Policy

Cancellations within 24 hours of scheduled appointment are subject to a $50.00 fee. No shows are subject to pay the full treatment fee.

Arrival Time

To make the most of your therapy, please arrive 15 minutes prior to your scheduled appointment.

Late Arrivals

In the event that you are running late, we will do our best to give you your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Preparing for your Treatment

For the ladies, no preparation is necessary. Simply arrive at Qi Spa, and enjoy!

For the gentlemen, we recommend shaving 1 day prior to having a facial, for maximum comfort and benefit to the skin.

Your Comfort

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.

Please let your therapist know if there is any way that they can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels.

We appreciate your feedback.

Mobile Phone Policy

To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.

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  • The sort of Sunday we want to be having.... knee deep in baby poop or sunburnt? Make your week better than your weekend and book into the spa. Email us now :)

    qispa: "The sort of Sunday we want to be having.... knee deep in baby poop or sunburnt? Make your week better than your weekend and book into the spa. Email us now :)"
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  • Friday state of mind! Don’t forget to book your weekend beauty ritual at the spa

    qispa: "Friday state of mind! Don’t forget to book your weekend beauty ritual at the spa"
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  • The only excuse for missing your laser and facials this summer... you better be at the beach 🏖

    qispa: "The only excuse for missing your laser and facials this summer... you better be at the beach 🏖"
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  • Preparing for a wedding 👰🏼 call and book your bridal shower at the spa!

    qispa: "Preparing for a wedding 👰🏼 call and book your bridal shower at the spa!"
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  • Our sort of street smart! Get skin smart at the spa! Our facials are custom tailored to your skin!

    qispa: "Our sort of street smart! Get skin smart at the spa! Our facials are custom tailored to your skin!"
    41
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  • Happy Monday! Have a nice day and don’t forget it’s #manicuremonday

    qispa: "Happy Monday! Have a nice day and don’t forget it’s #manicuremonday"
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  • Weekend is ending but your relaxation time doesn’t have to, book your spa appointment for this week

    qispa: "Weekend is ending but your relaxation time doesn’t have to, book your spa appointment for this week"
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  • Us too! But we will be at the spa today so come say hey 👋🏻

    qispa: "Us too! But we will be at the spa today so come say hey 👋🏻"
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  • Summer skin with @bioeffectofficial

    qispa: "Summer skin with @bioeffectofficial"
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  • @eminenceorganics serums are perfect for the summer. Keep your skin hydrated and not oily

    qispa: "@eminenceorganics serums are perfect for the summer. Keep your skin hydrated and not oily"
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