Spa Etiquette

Make a date with your wellbeing

 

Booking

Please note that the spa requires a credit card number on file upon booking any treatment and with this you are agreeing to our cancellation policy. Any specials offered may not be combined with any other package or special.

Cancellation Policy

Cancellations within 24 hours of scheduled appointment are subject to a $50.00 fee. No shows are subject to pay the full treatment fee.

Gift Certificates

No returns on gift certificates. Gift certificates will be cancelled for on-day cancellations and no shows.

Arrival Time

To make the most of your therapy, please arrive 15 minutes prior to your scheduled appointment.

Late Arrivals

In the event that you are running late, we will do our best to give you your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Preparing for your Treatment

For the ladies, no preparation is necessary. Simply arrive at Qi Spa, and enjoy!

For the gentlemen, we recommend shaving 1 day prior to having a facial, for maximum comfort and benefit to the skin.

Your Comfort

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.

Please let your therapist know if there is any way that they can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels.

We appreciate your feedback.

Mobile Phone Policy

To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.

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  • Our Sunday thoughts πŸ’­

    qispa: "Our Sunday thoughts πŸ’­"
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  • The rain might make it feel less like Christmas πŸŽ„ but it’s around the corner! Have you finished your Christmas shopping πŸ›?

    qispa: "The rain might make it feel less like Christmas πŸŽ„ but it’s around the corner! Have you finished your Christmas shopping πŸ›?"
    27
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  • With @pantone announcing calming blue as their colour of the year we thought we’d announce our spa Panatone

    qispa: "With @pantone announcing calming blue as their colour of the year we thought we’d announce our spa Panatone"
    25
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  • Thinking that there might be a ring πŸ’ under the three for you? Don’t get caught off guard, come by for your spa manicure today!

    qispa: "Thinking that there might be a ring πŸ’ under the three for you? Don’t get caught off guard, come by for your spa manicure today!"
    25
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  • Even baby yoda needs some r&r and eye gels. Book your r&r today ❀️

    qispa: "Even baby yoda needs some r&r and eye gels. Book your r&r today ❀️"
    29
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  • The days are limited before Christmas, come by for all your gift πŸ’ 🎁 giving needs πŸŽ„ πŸŽ…πŸ»

    qispa: "The days are limited before Christmas, come by for all your gift πŸ’ 🎁 giving needs πŸŽ„ πŸŽ…πŸ»"
    24
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  • Count down til CHRISTMAS πŸŽ„

    qispa: "Count down til CHRISTMAS πŸŽ„"
    23
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  • Plasma skin tightening is now available at the spa! Call today

    qispa: "Plasma skin tightening is now available at the spa! Call today"
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  • @eminenceorganics explains lactic acid. The main ingredient that will leave will your skin baby soft

    qispa: "@eminenceorganics explains lactic acid. The main ingredient that will leave will your skin baby soft"
    31
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  • If this isn’t me on my holiday, I don’t want it! Grab your travel size hair and skin products before you escape the snow

    qispa: "If this isn’t me on my holiday, I don’t want it! Grab your travel size hair and skin products before you escape the snow"
    35
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