Spa Etiquette

Make a date with your wellbeing

 

Booking

Please note that the spa requires a credit card number on file upon booking any treatment and with this you are agreeing to our cancellation policy. Any specials offered may not be combined with any other package or special.

Cancellation Policy

Cancellations within 24 hours of scheduled appointment are subject to a $50.00 fee. No shows are subject to pay the full treatment fee.

Arrival Time

To make the most of your therapy, please arrive 15 minutes prior to your scheduled appointment.

Late Arrivals

In the event that you are running late, we will do our best to give you your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Preparing for your Treatment

For the ladies, no preparation is necessary. Simply arrive at Qi Spa, and enjoy!

For the gentlemen, we recommend shaving 1 day prior to having a facial, for maximum comfort and benefit to the skin.

Your Comfort

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.

Please let your therapist know if there is any way that they can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels.

We appreciate your feedback.

Mobile Phone Policy

To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.

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  • Is it? What’s your favourite autumn ritual? Ours is changing over our skin care

    qispa: "Is it? What’s your favourite autumn ritual? Ours is changing over our skin care"
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  • Don’t ask god for strength, upgrade your moisturizer 🧴 come by today!

    qispa: "Don’t ask god for strength, upgrade your moisturizer 🧴 come by today!"
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  • @eminenceorganics new birch water purifying essence is quickly becoming a new favourite. One of It’s key ingredients is botanical collagen, so it’s safe for vegetarians and vegans alike

    qispa: "@eminenceorganics new birch water purifying essence is quickly becoming a new favourite. One of It’s key ingredients is botanical collagen, so it’s safe for vegetarians and vegans alike"
    21
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    qispa: "Do you have blonde ambitions? @kevin.murphy.australia shimmer me blonde will help your blonde locks radiate. Come by and get yours today!"
    13
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  • Missing summer sunsets 🌅 but don’t forget you still need SPF all year round! Come by and get yours

    qispa: "Missing summer sunsets 🌅 but don’t forget you still need SPF all year round! Come by and get yours"
    20
    1
  • Major #mondaymotivation with this girls beautiful hair! Don’t forget to tag us in your salon 💇🏻 selfies 🤳

    qispa: "Major #mondaymotivation with this girls beautiful hair! Don’t forget to tag us in your salon 💇🏻 selfies 🤳"
    16
    1
  • Don’t forget it’s flavours of fall this weekend!

    qispa: "Don’t forget it’s flavours of fall this weekend!"
    24
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  • #caturday be like

    qispa: "#caturday be like"
    23
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  • No matter how great your makeup skills are, good skin is always the best base

    qispa: "No matter how great your makeup skills are, good skin is always the best base"
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  • Don’t underestimate time with friends and self care. Why not combine the two and do a girls trip to the spa?

    qispa: "Don’t underestimate time with friends and self care. Why not combine the two and do a girls trip to the spa?"
    16
    1