Spa Etiquette

Make a date with your wellbeing

 

Booking

Please note that the spa requires a credit card number on file upon booking any treatment and with this you are agreeing to our cancellation policy. Any specials offered may not be combined with any other package or special.

Cancellation Policy

Cancellations within 24 hours of scheduled appointment are subject to a $50.00 fee. No shows are subject to pay the full treatment fee.

Arrival Time

To make the most of your therapy, please arrive 15 minutes prior to your scheduled appointment.

Late Arrivals

In the event that you are running late, we will do our best to give you your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Preparing for your Treatment

For the ladies, no preparation is necessary. Simply arrive at Qi Spa, and enjoy!

For the gentlemen, we recommend shaving 1 day prior to having a facial, for maximum comfort and benefit to the skin.

Your Comfort

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.

Please let your therapist know if there is any way that they can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels.

We appreciate your feedback.

Mobile Phone Policy

To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.

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  • Friday state of mind! Kick your heels up and into a pedicure. Get your toes ready for spring!

    qispa: "Friday state of mind! Kick your heels up and into a pedicure. Get your toes ready for spring!"
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  • You bet!

    qispa: "You bet!"
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  • On the go essentials. Perfect for travel 🧳 your briefcase 💼 or gym bag 👛

    qispa: "On the go essentials. Perfect for travel 🧳 your briefcase 💼 or gym bag 👛"
    33
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  • We’ve got your skin figured out for you! Come in

    qispa: "We’ve got your skin figured out for you! Come in"
    43
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  • 🚨 we’ve got the BEST dry shampoo ever 🚨 @refinery29 says that @randcoontario badlands dry shampoo is the winner and we agree! It’s perfect for travelling 🧳 and hides in any purse 👛 seriously it’s the size of a lip balm. Come get yours!

    qispa: "🚨 we’ve got the BEST dry shampoo ever 🚨 @refinery29 says that @randcoontario badlands dry shampoo is the winner and we agree! It’s perfect for travelling 🧳 and hides in any purse 👛 seriously it’s the size of a lip balm. Come get yours!"
    28
    5
  • Vitamin C is crucial in collagen production! That’s why @intraceuticals_official products have an abundance of this super vitamin 🍊 come try their amazing products

    qispa: "Vitamin C is crucial in collagen production! That’s why @intraceuticals_official products have an abundance of this super vitamin 🍊 come try their amazing products"
    18
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  • #nailart inspo! We made it through #humpday what are your weekend plans? Nothing? Book your spa treatment

    qispa: "#nailart inspo! We made it through #humpday what are your weekend plans? Nothing? Book your spa treatment"
    30
    5
  • Who do you love more than your @kneskoskin jade roller?

    qispa: "Who do you love more than your @kneskoskin jade roller?"
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  • After a weekend of girl gang workouts, brunches, Facials and sleeping past noon: you are ready for Monday. If that isn’t your reality call and book your spa appointment!

    qispa: "After a weekend of girl gang workouts, brunches, Facials and sleeping past noon: you are ready for Monday. If that isn’t your reality call and book your spa appointment!"
    41
    3
  • Feeling that winter dry skin? We’ve got you covered. Come by and pick up some of our #organic skincare or a crowd favourite @bioeffectofficial

    qispa: "Feeling that winter dry skin? We’ve got you covered. Come by and pick up some of our #organic skincare or a crowd favourite @bioeffectofficial"
    44
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