Spa Etiquette

Make a date with your wellbeing

 

Booking

Please note that the spa requires a credit card number on file upon booking any treatment and with this you are agreeing to our cancellation policy. Any specials offered may not be combined with any other package or special.

Cancellation Policy

If you cancel your appointment within 24 hours, there is a $50.00 charge. If you don’t show up for your appointment without giving any notice, there is a full treatment fee charge.

Arrival Time

To make the most of your therapy, please arrive 15 minutes prior to your scheduled appointment.

Late Arrivals

In the event that you are running late, we will do our best to give you your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Preparing for your Treatment

For the ladies, no preparation is necessary. Simply arrive at Qi Spa, and enjoy!

For the gentlemen, we recommend shaving several hours prior to having a facial, for maximum comfort and benefit to the skin.

Your Comfort

Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.

Please let your therapist know if there is any way that they can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels.

We appreciate your feedback.

Mobile Phone Policy

To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.

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    qispa: "With holiday parties approaching, why not do something different? We host all sorts of events and would love to host your next special day!"
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